Significant achievements in the business process and digital collaboration domains:
Before uncovering the key areas where I play a major role, let’s look at my skills sets:
Regarding my services in conjunction with MBA & Associates, the following areas can be highlighted:
Known to be the effectual head of MBA & Associates, a highly regarded ICT solution provider, I deliver technology solutions to a multitude of institutions. These belong to Shipping, Processing, Manufacturing, Banking and Financial sectors.
Being a CPM, I believe in giving my 100% to conduct a gap analysis to cut short the disparity between an organisation’s current condition and that of its future visions. This particular service is mostly forwarded to SMEs in order to expose those areas, which requires utmost attention.
Apart from vendor management, business case development, project and change management, there are other spheres where I outshine other consultants. Business analysis is one such area, supporting organisations to identify incompetent business processes and upgrade them for realising new goals.
I leave no stone unturned when it comes to business process improvement. In collaboration with the entire team of MBA & Associates, I ensure a rapid execution of planned objectives by taking the help of an organisational blueprint.
Performing in enterprise transformation requires multiple skills/experiences, i.e. business and process analysis, strategy development, business architecture, ICT solution procurement, vendor management, business case development, project and change management. Following are selected accomplishments using these skill sets:
Transpower has 35 servers the length of New Zealand but all were updated independently that was time-consuming. I analysed the separate documents for each server and then consolidated each of the documented processes into a single national process thereby improving productivity.
Modelling the business processes and distilling the business rules of Fidelity Life Policy & Customer Management system prior to the integration of the life assurance customer and policy data from an acquired competitor.
Conduct a formal Business Impact Analysis (BIA), focussing on analysing key business applications and assessing the potential impact of a business disruption.
Objective: Create Customer Online Strategy & create Professional Development program.
Objective: Identify performance improvement opportunities.
Education in my first year where I fielded questions from BAs around Australia regarding encountered problems, training advice, next career steps, etc. Second year developed and conducted a survey of members seeking out their expectations of IIBA membership.
IBM approached me to take on the New Zealand & Australia franchise of Manof Communications Ltd of Israel along with an IBM Series/1 sales distributorship. The product we sold and supported enabled international banking payments via the international SWIFT network and TELEX.
I won customers such as Bank of New Zealand with sites in London, Sydney & New York, Westpac with sites in London & New York, and Chase-AMP Bank in Sydney.
January 1977 - April 1983 IBM New Zealand Limited
Marketing Representative, 100% Club Sales Awards in 1978 & 1979, and runner-up in 1979 Golden Circle Sales Award for Australasia
Program Marketing Manager Local Government
Program Marketing Manager Retail