I am
Kenneth Mortimer

Analyst/Architect in Business Process
Improvement & Digital Business Transformation.

Available Now for a New Opportunity
Kenneth Mortimer

About Me

Business Process Analyst – Wellington, New Zealand

Kenneth C Mortimer is a Analyst/Architect in Business Process Improvement & Digital Business Transformation based in Auckland, New Zealand. He has a Postgraduate in Electronic Commerce from Curtin University of Technology (1999-2000).

He developed a new customer-focused, social media oriented, digital environment, enabling organisational change through customer self-service 24/7 at Telecom NZ aimed at reducing $100+ million annual costs of operating call centres.

Kenneth is a strategic thinker identifying problems, delivering robust solutions, enthusiastic for project deliverables and a leader who is consultative, performs as a collaborating team member, and an effective mentor.

Kenneth Mortimer’s career revolves around business processes in an urge to improve them and achieve SCOs (Successful Customer Outcomes). Being a Business Process Analyst, his role extends to Digital Business Transformation and Digital Business Improvement in Auckland.

His comprehensive knowledge is an outcome of his experience in this field. Right from the beginning, this Business and Process Analyst has been gaining expertise, working initially as a Regional Sales Manager at NCR and later joining IBM holding the position of a Marketing Representative. Since the initial years of his journey, he has received acclaims and accolades, sometimes in the form of awards and at other times by holding important posts. winning two ‘100% Club’ Sales Awards and the prestigious runner-up ‘Golden Circle Sales Award’ is in itself an indication of his dedication and hard work.

He has worked in globally recognised organisations like IBM, PacificNet Communications Ltd, IIBA Australia, Fidelity Life and Telecom New Zealand, taking up important positions to prove himself in Business Strategy Development in Auckland. His career is an outcome of experience in major roles like Senior Business Analyst, Managing Consultant and General Manager.

Presently, he holds an influential position of a professional Business Process Architect and Analyst at MBA & Associates. His role encompasses that of a Business Architect and a Certified Process Master (CPM), supporting organisations by carrying out successful business process analysis and gap analysis. Briefly put, his skills revolve around strategy development, vendor management, process analysis, change management, and ICT solution procurement.

Kenneth Mortimer, an enthusiastic Business Process Analyst and Architect, whose outcomes are aligned with his client’s business objectives. People working with him have always praised him for being logical, methodical and punctual, delivering his end of the project well ahead of time as evidenced by over 30 recommendations on his LinkedIn profile.

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About Kenneth

Experience

Company

Role/position:

  • Director Business Process
  • Digital Analyst
  • Architect

Period:

  • August 1986 – Present
    ( 30 years 8 months )
Company

Role/position:

  • Business Analyst

Period:

  • August – September 2016
    ( 2 months )
Company

Role/position:

  • Senior BA
  • Process Integration

Period:

  • May 2014 – July 2014
    (3 months)
Company

Role/position:

  • Senior Business Analyst Infrastructure
  • Process Architecture

Period:

  • March 2014 – April 2014
    (2 months)

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About

Business Process Analyst - Wellington, New Zealand

Kenneth C Mortimer is a Analyst/Architect in Business Process Improvement & Digital Business Transformation based in Auckland, New Zealand. He has a Postgraduate in Electronic Commerce from Curtin University of Technology... Read More